For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
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Cancelling an eSignature package
At times, you may need to halt an eSignature workflow for various reasons. Whether it's due to a change in details, an error, or any other situation, cancelling an eSignature package stops its active workflow.
## Method 1: Cancelling from the listing page
1. Navigate to the eSignature package listing on the platform.
2. Identify the eSignature package you intend to cancel.
3. On the left side of its listing, click the dropdown button to reveal additional options.
4. Select **Cancel**.
5. A confirmation dialogue will appear, prompting you to verify your decision.
6. Click **Confirm** to proceed. This action will deactivate the package, stopping its workflow.
## Method 2: Cancelling from the eSignature package detail page
1. Open the eSignature package detail page by clicking the eSignature package title or the **View Details** button associated with it.
2. On the package detail page, look just below its title for the **More** button and its dropdown menu.
3. Click **More** to view additional options.
4. Select **Cancel**.
5. When the confirmation dialogue appears, confirm your choice to cancel the package.
