For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt
Overview of End-to-End Identity Verification From Request to Fulfilment
Log into your Snapdocs RON (formerly Pactima) account and use the stand-alone identity verification flow to request, collect, and review an ID verification.
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## Requesting Identity Verification
1. **Log into your Snapdocs RON (formerly Pactima) account**
Start by accessing your Snapdocs RON (formerly Pactima) account. Ensure you are logged in to proceed with the identification request.
2. **Initiate the ID Verification Request**
Locate and click on the **'Request an ID Verification'** option within your dashboard. This action will take you to the identification request section.
3. **Enter Recipient Details**
Input the first name, last name, and email address of the individual whose identity you wish to verify. Ensure that these details are accurate to avoid any confusion or delays in the process.
4. **Compose an Email**
After entering the recipient's details, create an email by adding a subject and a personalized message. The email notifies your client and instructs them on how to proceed with their identity verification.
5. **Send the Verification Request**
Once you're satisfied with the information and the email content, click **'Send'**. This sends an email to your client with instructions on uploading their ID for verification.
## Client’s Role in Verification
1. **Client Receives Email**
Your client will receive the email with instructions on how to upload their identification. This can be done using a QR code or directly on their device, such as a laptop or smartphone.
2. **Uploading Identification Documents**
Your client needs to take a clear photograph of their identification document, which can be a passport, driver's license, or ID card. Snapdocs RON (formerly Pactima) ensures privacy and security; any blurriness in the image preview is intentional to protect the ID, but the actual image captured should be clear and legible.
3. **Selfie for Biometric Verification**
As an additional security measure, your client is required to take a selfie. This is used for biometric verification to ensure that the person submitting the ID is indeed its owner.
## Verification and Record Keeping
1. **Review and Verification**
Once your client has submitted their ID and selfie, you can review these documents in your Snapdocs RON (formerly Pactima) account. The status of the verification, along with the details and images submitted, will be clearly displayed.
2. **Download Audit Trail**
For record-keeping and auditing purposes, you can download an audit trail of the verification process. This document provides a detailed account of the transaction and is stored securely in Snapdocs RON (formerly Pactima).
3. **Data Storage**
All verification details are securely stored in Snapdocs RON (formerly Pactima) for a minimum of 10 years, ensuring compliance with relevant regulations and standards. However, you can always delete it for a complete / full, purging.